IT Desktop Engineer
Tasks
- Contribute to knowledge base documentation
- Deploy and patch software
- Document resolutions in ticketing system
- Enforce MFA endpoint protection and patching standards
- Escalate complex issues to technical teams
- Follow ITIL incident request and problem management
- Log track and resolve tickets by SLA
- Maintain asset inventory and lifecycle tracking
- Manage identity and access provisioning
- Promote end user enablement and self service
- Provide Level 1 and Level 2 end-user support
- Provision and manage laptops desktops and mobile devices
- Recommend automation and process improvements
- Resolve remote access and VPN issues
- Support Microsoft 365 and enterprise applications
- Support device encryption and compliance controls
- Support system upgrades migrations and rollouts
- Troubleshoot hardware, software, and network issues
Perks/Benefits
- N/A
Skills/Tech-stack
Active Directory | DHCP | DNS | Device Encryption | Endpoint protection | Entra ID | Freshservice | ITIL | Jira | MFA | MacOS | Microsoft 365 | Network Troubleshooting | Patching | Powershell | Remote Access | ServiceNow | TCPIP | VPN | Windows
Education
N/A
Roles
Desktop Engineer | Engineer | Helpdesk Engineer | IT | IT Desktop Engineer | IT Helpdesk | IT Helpdesk Engineer
Regions
Countries
States
Related jobs
-
Sr Forescout Engineer USD 130K-150KASA | Access Control | Architecture Diagrams | Brocade | C#Remote workSenior-level Full TimeWork from home, VA, United States R12h ago
-
Software Developer USD 126K-200KAWS CloudFormation | AWS CloudWatch | AWS EC2 | AWS S3 | AgileActive TS SCI with Polygraph | Client site availability during core hoursSenior-level Full TimeBethesda, MD13h ago
-
Active Directory | Autopilot | Azure AD | Backup and Restore | BitLockerOn-call rotationMid-level Full TimePlymouth, MI, United States13h ago
-
Senior Security Engineer, Red Team USD 159K-235KAdversary Emulation | Command and control | Defense Evasion | Detection and Response | Endpoint Detection and Response401k matching | Basic life insurance | Commuter benefits match | Disability insurance | Family-forming assistanceSenior-level Full TimeUnited States - Remote R1d ago
-
Lead Systems Administrator USD 130K-150KAPI | AWS | Alerting | Ansible | AzureEmployee resource groups | Healthcare | Hybrid work environment | Matched charitable donations | Paid volunteer daysSenior-level Full TimeNew York, NY, US1d ago
-
Network Engineer - Tier 2 USD 110K-179K802.1x | AES | ARP | Ansible | BGPCustomer support | On-site work required | Team collaborationSenior-level Full TimeWashington, DC, US1d ago
-
Windows Engineer - Tier 2 USD 97K-120KActive Directory | Ansible | Antivirus | Backup and Restore | DHCPBackground Investigation required | On-site work | Top secret clearance requiredMid-level Full TimeWashington, DC, US1d ago
-
AWS Cloud Operation and Support Engineer USD 78K-158KAccess Management | Active Directory | Amazon Web Services | Ansible | Artifactory401k | AD and D insurance | Company paid life insurance | Dental | LTD insuranceMid-level Full TimeHanscom Air Force Base, Massachusetts, United …1d ago
-
Activity monitoring | Confluence | Database activity monitoring | Detection engineering | Event management401k match | Commuter benefits | Disability benefits | Health benefits | Life insuranceSenior-level Full Time102462-AZ-B Building, Chandler Campus, United States1d ago
-
Solutions Engineer Identity & Security USD 140K-166KAccess Control | Access Governance | Access Management | Cloud Security | Dynamic Access ControlMid-level Full TimeBoston, MA, United States1d ago
-
Tenable Engineer USD 75K-158KAmazon Web Services | Automation | Azure Cloud | Certificate management | Firewall troubleshootingContinuing education | Flexible time off | Healthcare benefits | Learning resources | Retirement benefitsSenior-level Full Time999 REMOTE, United States R1d ago
-
CI/CD | Confluence | DevOps | Docker | GitLab401k match | Dental insurance | Health insurance | Paid time off | Remote workSenior-level Full TimeUSA LA Home Office (LAHOME), United …1d ago
-
Full Stack Senior Software Engineer - Austin, TX USD 150K-250KAPM | AWS IoT | AWS Lambda | Amazon CloudWatch | Amazon DynamoDB401k company match | Adoption Assistance | Annual holidays | Disability insurance | Employee resource groupsSenior-level Full TimeAustin, United States1d ago
-
Sr. Security Engineer USD 155K-170K800-53 | Cause analysis | Configuration Management | Endpoint hardening | Forensic analysis401k matching | Dental insurance | Disability insurance | Educational reimbursement | Employee stock purchase planSenior-level Full TimeUS-MD-Columbia6 Jac 1 (MD061), United States1d ago
-
Security Engineer USD 120K-135KAWS | Advanced Security | Application Security | CI/CD | Cause analysis401k matching | Dog-friendly office | Home office reimbursements | Meal delivery pass | Paid health and dentalMid-level Full TimeAustin, TX1d ago
-
Ansible | Automation | Backups | Bash | BitbucketMid-level Full TimePlano, United States1d ago
-
AMPS | Ansible | Automation | Automation Testing | BashMid-level Full TimePlano, United States1d ago
-
AMPS | Ansible | Automation | Bash | BitbucketMid-level Full TimeRichmond, United States1d ago
-
Sr. Solutions Engineer – US Remote, California USD 150K-250KAI | API Integration | AWS | Automation | Azure401k match | Health benefits | Medical leave | Paid time off | Parental leaveSenior-level Full TimeUS Off-Site, United States R1d ago
-
Mobile Administrator Coordinator IT Professional IV USD 103K-145KActive Directory | Apple device management | Apple iOS | Asset Management | Certificate managementDental insurance | Health insurance | Hybrid work opportunity | Life insurance | Long-term disabilityMid-level Full TimePublic Service Center, United States1d ago
-
Azure Engineer USD 100K-160KAKS | ARM Templates | Active Directory | App Service | Application InsightsFull-time employment | Remote workMid-level Full TimeUnited States - Remote R1d ago
-
Cybersecurity Risk Analyst, Senior USD 77K-176KACAS | Ansible | Application Security | Assessment and Authorization | Big DataDependent care | Flexible work options | Paid leave | Professional development | Tuition assistanceSenior-level Full TimeUSA, CA, San Diego (4301 Pacific …1d ago
-
Network Engineer, Mid USD 61K-141KARP | Access Control | Access Control Lists | BGP | CiscoDependent care | Health insurance | Paid leave | Professional development | Retirement benefitsSenior-level Full TimeUSA, MD, Fort Meade (6910 Cooper …1d ago
-
Network Engineer - Onsite Albany, NY USD 128K-160KAWS Transit Gateway | AWS VPC | Ansible | Arista | Avi NetworksSenior-level Full TimeThe UPS Store - Albany, NY, …1d ago
-
Principal Cloud Engineer (US Federal) USD 173K-309K800-53 | AWS | Air-gapped | Air-gapped networks | AuthenticationSenior-level Full TimeUSA, VA, McLean, United States1d ago