IT Engineer 2 (Hybrid)
Tasks
- Administer single sign on and identity management
- Coordinate conference room builds and technology refreshes
- Create and maintain standard device images and configuration profiles
- Diagnose issues across macOS Windows iOS and Android
- Document resolutions and update knowledge base
- Enroll endpoints in endpoint security
- Image configure and deploy end user devices
- Install configure and maintain video conferencing equipment
- Install, configure, and manage Windows endpoints
- Join endpoints to domain
- Maintain compliance with security policies
- Maintain hardware inventory and asset management
- Manage MFA enrollment and application integrations
- Participate in IT projects including migrations and upgrades
- Provide white glove executive technology support
- Provision and manage Apple devices with MDM
- Serve as escalation point for complex issues
- Support onboarding and offboarding with account provisioning
- Troubleshoot audio visual issues for displays cameras and microphones
- Troubleshoot hardware software networking and connectivity issues
- Troubleshoot wired and wireless networking VPN printing and peripherals
Perks/Benefits
- 401k match
- Certification reimbursement
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid Holidays
- Paid time off
- Tuition reimbursement
- Vision insurance
Skills/Tech-stack
AV hardware | Active Directory | Android | Apple Business | Apple Business Manager | Asset Management | Audio troubleshooting | Azure Active Directory | Bash | Business Manager | DHCP | DNS | Domain Join | Endpoint Security | IOS | Jamf | Knowledge Base | Knowledge base management | MDM | MFA | MacOS | Microsoft Office | Microsoft Office 365 | Microsoft Teams | Network Troubleshooting | Office 365 | Okta | Powershell | Python | Single Sign-On | TCP/IP | VPN | Video conferencing | Video conferencing support | Wi-Fi | Windows 10 | Windows 11 | Windows Domain | Windows domain join | Zoom
Education
N/A
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