IT Help Desk Administrator
Tasks
- Coordinate with vendors and IT teams
- Develop and enforce procedures
- Ensure security compliance
- Identify recurring issues
- Lead incident management processes
- Maintain documentation
- Manage ticketing system
- Monitor performance metrics
- Oversee help desk operations
- Participate in IT projects
- Provide help desk training
- Support onboarding and offboarding
Perks/Benefits
- Disability insurance
- Life insurance
- Medical/Dental/Vision insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Wellbeing resources
Skills/Tech-stack
Active Directory | Customer Service | Documentation | Endpoint Management | Freshservice | Hardware Troubleshooting | ITSM | Jira Service | Jira Service Management | MacOS | Microsoft 365 | Networking | Service Management | ServiceNow | Windows | Zendesk
Education
Regions
Countries
States
Related jobs
-
Senior Research Systems Administrator USD 104K-134KHPC | Hardware Troubleshooting | Linux | Networking | Performance optimizationFlexible remote work | Professional development opportunitiesSenior-level Full TimeUS-NY-Stony Brook17h ago
-
IT Systems Administrator - Level 2 USD 80K-100KBackup and Recovery | Cloud Computing | Datacenter infrastructure | Hyper-V | Linux401k plan | Dental insurance | Medical insurance | Paid vacation | Personal daysSenior-level Full TimeTupelo, MS, US22h ago
-
Application Support Administrator USD 31K-32KChange Management | Customer Service | IP Networking | IT Support | MS OfficeHealth insurance | Paid time off | Retirement plan | Training opportunitiesEntry-level Full TimeColumbia, MO, 65201, USA1d ago
-
Tier III Administrator USD 110K-149KCloud Computing | Microsoft 365 | Operational Processes | TroubleshootingHealth insurance | Paid time off | Retirement plan | Work flexibilitySenior-level Full TimeUSA VA Chantilly - Customer Proprietary …1d ago
-
Microsoft 365 Administrator USD 95KAutomation | Exchange Online | Incident Management | Microsoft 365 | Power Automate401k plan | Dental insurance | Health insurance | Life insurance | Paid time offMid-level Full TimeWashington, DC, US1d ago
-
Systems Admin USD 70K-85KBackup | Bash | DHCP | DNS | Disaster RecoveryFlexible schedule | Health insurance | Training opportunitiesMid-level Full TimeDedham, MA1d ago
-
Systems Administrator USD 70K-90KBackup and Recovery | Cloud Administration | Configuration Management | Hardware Troubleshooting | LinuxFlexible work hours | Health benefits | Professional development opportunitiesMid-level Full TimeNEW YORK, NY, United States1d ago
-
Active Directory | Cloud Computing | Customer Service | Documentation | Entra IDHealth benefits | Hybrid work | Retirement benefitsEntry-level Full TimeSan Francisco, CA, United States1d ago
-
Junior IT Systems Administrator USD 50K-68KAWS | Active Directory | Azure | Backup and Restore | Backup and restore solutionsFlexible working hours | On-call rotation | Professional development opportunitiesEntry-level Full TimeYork, PA, United States R1d ago
-
Systems Administrator USD 110K-137KAnsible | Bash | Federation Protocols | ITIL | NetworkingCollaborative work environment | Dental insurance | Flexible work hours | Health insurance | Professional developmentMid-level Full TimeArlington, VA1d ago
-
Associate Windows/Linux Systems Administrator USD 80K-120KBackup solutions | Bash | Docker | Firmware upgrades | GitLab401k | Dental | Education assistance | Health care | Life insuranceMid-level Full TimeHuntsville, AL, US1d ago
-
AFFIRST | Communication skills | Customer Service | Microsoft Excel | Microsoft Outlook401k | Dental | FSA | Federal Holidays | HSAMid-level Full TimeNellis AFB, NV1d ago
-
Junior Systems Administrator USD 68K-75KActive Directory | Backup and Recovery | Best practices | Compliance Frameworks | DHCPEmployee resource groups | Healthcare benefits | Paid time off | Professional development programs | Retirement planEntry-level Full TimeMelville, NY, US1d ago
-
Windows/Linux Systems Administrator USD 85K-127KACAS | Bash | Docker | Firmware upgrades | GitLab401k | Dental | Education assistance | Health care | Life insuranceMid-level Full TimeHuntsville, AL, US1d ago
-
IT Network Infrastructure Administrator USD 116K-189KAWS | Active Directory | Ansible | Azure | Bash401k plan | Disability coverage | Employee stock purchase plan | Healthcare benefits | Life insuranceMid-level Full TimeSanta Cruz, CA, United States1d ago
-
Desktop and Security Administrator USD 80K-120KAccess Management | Desktop Support | Desktop environments | Detection and Response | Device Management401k | Commuter FSA | Disability insurance | Discretionary bonus | Family building benefitsMid-level Full TimeJersey City, NJ1d ago
-
Tier 2 System Administrator USD 51K-82KActive Directory | Automation tools | Cyber Security | Group Policy | Hyper-VMid-level Full TimeLas Cruces, NM, United States2d ago
-
Senior-level Full TimeFort Meade, MD, United States2d ago
-
Mid-level Full TimeFort Belvoir, VA, United States2d ago
-
Systems Administrator USD 77K-176KActive Directory | CCNP | CISSP | Cisco Networking | FISMAHealth benefits | Paid leave | Professional development | Recognition awards | Retirement planMid-level Full TimeUSA, AL, Huntsville (5298 Redstone Arsenal), …2d ago
-
Cloud Data Platform Administrator USD 120K-166KAWS | CI/CD | CloudTrail | CloudWatch | FISMAFlexible work arrangements | Professional development supportSenior-level Full TimeWashington, District of Columbia, United States … R2d ago
-
Automation | Configuration Management | Docker | Incident Response | Linux401k plan | Dental insurance | Disability coverage | Employee assistance program | Employee scholarship programSenior-level Full TimeUS-PR-SANTA ISABEL-B1 ~ Felicia Industrial Park …2d ago
-
Principal System Administrator USD 86K-165KACAS | Active Directory | Automation Scripting | Cybersecurity | Enterprise Linux401k match | Dental insurance | Disability benefits | Employee assistance program | Flexible schedulesSenior-level Full TimeUS-MA-TEWKSBURY-TB3 ~ 50 Apple Hill Dr …2d ago
-
Senior System Administrator USD 68K-131KActive Directory | Backup and Recovery | Cybersecurity | Data Storage | ESX401k match | Dental insurance | Flexible work schedules | Health insurance | Life insuranceSenior-level Full TimeUS-AZ-TUCSON-848 ~ 1151 E Hermans Rd …2d ago
-
System Administrator USD 45K-56KActive Directory | Asset Inventory | Asset Management | Customer Service | Hardware installationSenior-level Full TimeMcClellan Park, California, United States2d ago