IT Helpdesk Engineer
Tasks
- Apply Group Policy Objects
- Assist user training
- Configure Microsoft Entra ID
- Escalate unresolved issues
- Handle service requests
- Manage endpoint devices with Intune
- Manage endpoint devices with SCCM
- Manage user accounts in Active Directory
- Provide IT support for desktops and laptops
- Provision new computers
- Resolve problems at first contact
- Support Microsoft Windows systems
- Support mobile devices
- Troubleshoot end-user issues
- Troubleshoot hardware and software
Perks/Benefits
- N/A
Skills/Tech-stack
Active Directory | Configuration Manager | DHCP | DNS | Entra ID | Group Policy | Jamf | MacOS | Microsoft Entra | Microsoft Entra ID | Microsoft Exchange | Microsoft Intune | Microsoft Office | Microsoft Office 365 | Office 365 | Powershell | System Center | System Center Configuration | System Center Configuration Manager | TCP/IP | VPN | Windows 11
Education
N/A
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