IT Operations Helpdesk Administrator (Vietnam)
Tasks
- Administer Active Directory
- Administer CrowdStrike
- Administer Google Workspace
- Administer Jira
- Administer Okta
- Administer Slack
- Coordinate vendor hardware repairs and returns
- Execute system improvements and automation projects
- Maintain support documentation and runbooks
- Manage remote endpoints
- Manage user accounts and access permissions
- Monitor systems and security alerts
- Perform zero touch workstation deployment
- Provide helpdesk support
- Troubleshoot Windows macOS and Linux issues
Perks/Benefits
Skills/Tech-stack
Active Directory | Bash | CrowdStrike | Cybersecurity | Endpoint Management | Google Workspace | Jira | Linux | MacOS | Okta | Python | Slack | Windows | Zero Touch | Zero-touch provisioning
Education
N/A
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