IT Security Analyst (Identity & Access Management)
Dallas, TX, United States
R
USD 68K-88K (estimate) Entry-level Full Time
Tasks
- Document troubleshooting steps and solutions
- Escalate complex cases to Engineering
- Execute and document disaster recovery procedures
- Maintain customer communication and service standards
- Monitor privileged account activities
- Participate in on-call rotation
- Perform proactive monitoring and maintenance
- Provide level 1 and level 2 IAM support
- Respond to security incidents and alerts
- Support disaster recovery for PAM systems
- Triage and resolve PAM operational issues
Perks/Benefits
- Flexible remote days
- Health and life insurance
- Hybrid work model
- Paid time off
- Pension/retirement benefits
Skills/Tech-stack
Access Management | Access workflows | Active Directory | Authentication Services | Credential Vaulting | Customer Support Ticketing | Customer Support Ticketing Systems | Customer support | Disaster Recovery | HashiCorp Vault | Identity and Access Management | Identity and access | Incident Response | Knowledge Base | Knowledge base documentation | Least Privilege | Linux | Privilege Monitoring | Privileged Access | Privileged Access Management | Session Monitoring | Support Ticketing Systems | Ticketing systems | Windows server
Education
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