IT Site Administrator
IL Hod Hasharon 5 Hanagar Street, Israel
ILS 122K-140K (estimate) Mid-level Full Time
Tasks
- Assist with server administration and security
- Create and upload knowledge articles
- Follow up with end users and support groups
- Handle end user escalation
- Handle telephony and adhoc activities
- Identify and escalate high severity issues
- Manage incidents and service requests
- Provide desktop support
- Resolve high-priority issues
- Route tickets to support groups
- Support ISG projects
- Support Windows and MS Office
- Support desktop applications and network troubleshooting
- Update pending tickets
Perks/Benefits
- Employee discounts
- Inclusive work environment
- Modern office
- Training opportunities
- Wellness benefits
Skills/Tech-stack
Antivirus | Cisco VPN | Citrix | DHCP | DNS | Email clients | IP | Linux | MS Exchange | MS Office | MS Office 365 | Network Troubleshooting | Office 365 | Patch Management | Printer Troubleshooting | Printers | Remote Access | Windows 10 | Windows 11
Education
N/A
Roles
Administrator | IT | IT Site Administrator | Site Administrator
Regions
Countries
States
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