IT Support Administrator

Tasks

• Administer MDM and EMM
• Administer SaaS platforms
• Apply patches and ensure compliance
• Collect compliance evidence
• Configure SSO and access reviews
• Handle escalations from Tier 1
• Maintain IT operations runbooks
• Manage IT asset lifecycle
• Manage endpoint security
• Manage user account provisioning
• Monitor systems health
• Resolve IT support requests within SLA
• Support security audits
• Troubleshoot hardware and software

Perks/Benefits

• Paid vacation
• Training and development

Skills/Tech-stack

Access Management | Active Directory | Azure Active Directory | Endpoint compliance | Endpoint protection | Google Workspace | ITIL | ITSM | Identity & Access | Identity & Access Management | Intune | Jamf | Knowledge Base | Linux | MDM | MacOS Administration | Microsoft 365 | Okta | Patch Management | SSO | Windows Administration