IT Support Administrator (m/f/d)

Tasks

• Administer Active Directory and Entra ID
• Assist with endpoint security patching and compliance
• Collaborate with engineers on reliability and performance improvements
• Contribute to system upgrades rollouts and office IT deployments
• Handle incident escalations and ensure timely resolution
• Maintain documentation of solutions processes and IT assets
• Manage Microsoft 365 services
• Manage onboarding and offboarding accounts devices permissions
• Perform LAN WAN Wi Fi troubleshooting
• Perform root cause analysis for recurring issues
• Provide VPN access support
• Provide level 2 technical support
• Support users onsite and remotely
• Troubleshoot hardware and software issues
• Troubleshoot operating system and connectivity issues
• Use Intune for endpoint management

Perks/Benefits

• Company trips
• English classes
• Hybrid working
• Learning budget
• Meal allowance
• Mentoring
• Paid leave
• Parking allowance
• Private health insurance
• Referral bonus
• Udemy access

Skills/Tech-stack

Active Directory | Cause analysis | DHCP | DNS | Endpoint Security | Entra ID | ITIL | Intune | LAN | Microsoft 365 | Microsoft Teams | Networking Troubleshooting | OneDrive | Outlook | Powershell | Root Cause Analysis | Root cause | SharePoint | TCP/IP | Ticketing systems | VPN | WAN | Wi-Fi | Windows