IT Support and Security Engineer L3
Cape Town, Western Cape, South Africa
A ZAR 360K-480K (estimate) Mid-level Full Time
Tasks
- Configure troubleshoot and maintain Windows Server Active Directory DNS DHCP and SQL Server
- Handle escalation tickets and mentor junior technicians
- Implement cybersecurity assessments and best practices
- Lead customer onboarding and offboarding
- Maintain time tracking documentation and knowledge sharing
- Manage IT projects
- Manage Microsoft Azure M365 and Intune infrastructure
- Monitor and resolve issues with RMM tools
- Participate in on-call rotation
- Provide level 3 support for desktop server and network environments
Perks/Benefits
Skills/Tech-stack
Active Directory | Connectwise | DHCP | DNS | Firewall | Kaseya | Microsoft 365 | Microsoft Azure | Microsoft Intune | Networking | RMM tools | SQL Server | Windows server
Education
Associate Degree | Bachelor of Engineering | Bachelor of Science
Roles
Engineer | IT | IT Support | IT Support Engineer | Security | Security Engineer | Support Engineer
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