IT Support Engineer | US Shift
Tasks
- Administer Microsoft 365 for client tenants
- Configure Cisco Meraki MX MS MR devices
- Configure Microsoft Intune device compliance
- Deploy and manage Windows 11 and macOS endpoints
- Document resolutions in knowledge base
- Manage Microsoft Entra ID user and group access
- Manage RMM patching and remediation
- Manage VLANs firewall rules DNS NAT and site to site VPN
- Perform root cause analysis
- Provide remote and onsite client support
- Respond to Meraki dashboard alerts and remediate
- Support DNS and mail record changes
- Support client deployments and migrations
- Work tickets and escalations
Perks/Benefits
Skills/Tech-stack
Access policies | Active Directory | Azure Active Directory | BYOD | Cisco Meraki | Conditional Access | Conditional Access Policies | ConnectWise Automate | ConnectWise PSA | ConnectWise ScreenConnect | DNS | Entra ID | Exchange | Exchange Online | Graph API | Knowledge Base | MDM | MFA | Microsoft 365 | Microsoft Entra | Microsoft Entra ID | Microsoft Graph | Microsoft Graph API | Microsoft Intune | Microsoft Teams | Multi-Factor | Multi-Factor Authentication | NAT | OneDrive | Powershell | Routing | SSPR | SharePoint | Site to Site | Site-to-Site VPN | VLAN
Education
N/A
Roles
Engineer | IT | IT Support | IT Support Engineer | IT Support Specialist | Specialist | Support Engineer | Support Specialist
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