IT Support Specialist

GBP 36K-42K (estimate) Mid-level Full Time Found 13d ago

Tasks

• Assist users remotely and desk-side
• Assist with JML process
• Collaborate with infrastructure and security teams
• Identify and escalate recurring issues
• Implement IT operation improvements
• Maintain proxy network
• Manage software licenses, patches, audits
• Onboard new employees
• Participate in IT/security on-call roster
• Procurement and maintenance of hardware
• Support IT Service Desk
• Support software stack including Microsoft 365, Slack, Atlassian apps

Perks/Benefits

• Bonus scheme
• Cycle scheme
• Equity
• Family leave
• Flexible hours
• Free meals
• Holiday
• Hybrid work
• Inclusive culture
• Pension
• Private health
• Social events
• Volunteering leave
• Wellness

Skills/Tech-stack

Active Directory | Android | Automation | Bash | Communication | Configuration | Customer support | DHCP | DNS | Defender | Documentation | Entra ID | IOS | ITIL | Intune | MacOS | Networking | Powershell | Prioritization | Remote Support | SaaS Tools | Scripting | Security | TCP/IP | Troubleshooting | VLANs | VLOOKUP | Windows 10 | Windows 10/11