IT Support Specialist
GBP 36K-42K (estimate) Mid-level Full Time
Tasks
- Assist users remotely and desk-side
- Assist with JML process
- Collaborate with infrastructure and security teams
- Identify and escalate recurring issues
- Implement IT operation improvements
- Maintain proxy network
- Manage software licenses, patches, audits
- Onboard new employees
- Participate in IT/security on-call roster
- Procurement and maintenance of hardware
- Support IT Service Desk
- Support software stack including Microsoft 365, Slack, Atlassian apps
Perks/Benefits
- Bonus scheme
- Cycle scheme
- Equity
- Family leave
- Flexible hours
- Free meals
- Holiday
- Hybrid work
- Inclusive culture
- Pension
- Private health
- Social events
- Volunteering leave
- Wellness
Skills/Tech-stack
Active Directory | Android | Automation | Bash | Communication | Configuration | Customer support | DHCP | DNS | Defender | Documentation | Entra ID | IOS | ITIL | Intune | MacOS | Networking | Powershell | Prioritization | Remote Support | SaaS Tools | Scripting | Security | TCP/IP | Troubleshooting | VLANs | VLOOKUP | Windows 10 | Windows 10/11
Education
N/A
Roles
IT Support | IT Support Specialist | Specialist | Support Specialist
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