IT Support Specialist
Tasks
- Administer Office 365
- Answer support calls
- Assist security incident cleanup
- Assist senior engineers on projects
- Communicate technical info
- Document client networks
- Ensure task resolution
- Help clients
- Learn new technologies
- Maintain work quality
- Manage backups
- Manage patches and vulnerabilities
- Provide onsite support
- Provide remote support
- Provide time estimates
- Recognize when to ask for expertise
- Support endpoint mobile and server solutions
- Support team goals
Perks/Benefits
Skills/Tech-stack
Citrix | DNS | Firewall Technology | Firewalls | Google Workspace | Hubs | Internet troubleshooting | Mac | Network Switches | Office 365 | Patch panels | Powershell | Routers | TCP/IP | Terminal Services | Windows | Wireless Technologies
Education
N/A
Roles
IT | IT Support | IT Support Specialist | Specialist | Support Specialist
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