IT Systems Analyst IV (AMAC)
Tasks
- Conduct initial review of requests for support
- Conduct initial triage and scoping during outage resolution
- Conduct mission review of CTOs
- Coordinate engineering support for outages and service degradations
- Coordinate network operations with mission partners
- Execute triage and scoping of network assessments
- Generate CTOs for tactical units
- Maintain change request process knowledge
- Maintain situational awareness and deconflict network operations
- Participate in engineering requests for support board
- Respond to requests for information from leadership and agencies
- Submit CCIRs to leadership
- Track high interest items for mission operations
- Troubleshoot network outages degradations and isolations
Perks/Benefits
- N/A
Skills/Tech-stack
ARAD | CCIR | Change Request | Change Request Management | Incident Response | MISREP | Network Assessment | Network Troubleshooting | Network operations | OPREP | Request Management | Requests for Support | SITREP | Security operations | Situational Awareness | SoC | TOC | Tanium | Threat Intelligence | Vulnerability Management
Education
Roles
Regions
Countries
States
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