IT Systems Analyst V (Operations Support Lead)
Tasks
- Collect and report performance metrics
- Conduct vulnerability analysis and support requests
- Consult on project timelines and costs
- Coordinate change management and service transition
- Coordinate command priorities and senior level briefings
- Develop custom code and queries
- Direct release and deployment activities
- Direct research analysis and design of information systems
- Escalate performance issues to government shift leads
- Gather requirements from customers
- Manage configuration and asset management
- Manage operations support activities across shifts
- Monitor and support VIP tickets
- Serve as site lead and alternate site lead
Perks/Benefits
- N/A
Skills/Tech-stack
Asset Management | Automation | Change Management | Configuration Management | Data collection | Data collection reporting | Information Assurance | Information System | Information System Requirements | Management Framework | Performance Measurement | Project Management | Release Deployment | Risk Management | Risk Management Framework | Security clearance | Service Transition | System Requirements | Ticket management | Vulnerability analysis
Education
Roles
Analyst | IT | IT Systems Analyst | Lead | Operations | Operations Support | Operations Support Lead | Support Lead | Systems Analyst
Regions
Countries
States
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