IT Technician Helpdesk
Tasks
- Assist with account and workstation setup
- Assist with setup and configuration of hardware and software
- Collaborate to resolve complex issues
- Develop and update technical documentation
- Document and track issues
- Maintain high customer service standards
- Manage IT stock and perform stock count
- Participate in IT projects
- Perform related duties as assigned
- Provide first-level technical support
- Train and support employees on IT systems
- Troubleshoot technical problems
Perks/Benefits
- Career development
- Flexible work
- Global culture perks
- Health coverage
- Paid time off
- Retirement plans
Skills/Tech-stack
Active Directory | Communication | Customer Service | Defender | Documentation | Exchange | Firewall | Global Protect | Intune | JAMF connect | Jamf | Linux OS | M365 administrator | MacOS | Microsoft EntraID | OneDrive | Organizational skills | Outlook | Problem Solving | SharePoint | Teams | Teamwork | Technical Support | Time management | Trellix | Troubleshooting | VPN | Windows 10 | Windows 11
Education
Related jobs
-
Automation | Azure AD | Cybersecurity | Documentation | IntuneHybrid working | Meal vouchers | Mutual insurance | RTT days | Retirement bonusMid-level Full TimeParis, IDF, France8d ago
-
Cybersecurity | EDR | EPP | Linux | MTDCareer development | Engagement initiatives | Mutual benefits | Telework | Training programsSenior-level Full TimeColomiers, Occitanie, France15d ago
-
Cybersecurity Awareness | EDR | EPP | ITIL | LinuxCSE | Career development | Incentive scheme | Meal vouchers | Mutual insuranceSenior-level Full TimeCourbevoie, IDF, France15d ago
-
Active Directory | Ansible | Azure AD | Bash | CI/CDCodevelopment | Flexible schedule | Training opportunitiesMid-level Full TimeParis, IDF, France17d ago
-
AI Governance | Audit | Cloud Security | Collaboration | CommunicationFlexible hours | Fully remote work | Home office budget | In-person team events | Learning budgetSenior-level Full TimeFrance R19d ago