ITSM Tool Developer
Tasks
- Conduct architectural reviews and develop mitigation strategies
- Define vision and standards for ITSM platform development
- Design ITSM architecture and CMDB principles
- Engage in client negotiations and policy shaping
- Establish enterprise goals for platform optimization
- Lead ITSM development initiatives and resource allocation
- Utilize tools for configuration management, version control, and impact analysis
Perks/Benefits
- Advanced technology exposure
- Career growth
- Mission-critical team environment
- Professional development
Skills/Tech-stack
AI/ML | Alfresco | Angular | Automated testing | BMC Helix | CSS | Change impact analysis | Configuration Management | Conflict detection | Confluence | Dependency Mapping | Git | HTML | Impact analysis | JavaScript | REST APIs | Risk scoring | ServiceNow | SharePoint | SolarWinds | Subversion
Roles
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