Junior Store Manager -IQOS Timisoara (determinat 2 ani)
Timisoara, Timiș, Romania
RON 31K-53K (estimate) Entry-level Full Time
Tasks
- Check product display compliance with standards
- Coordinate talent development and performance processes
- Create roleplay scenarios for sales and customer service training
- Deliver customer service by example
- Distribute sales consultant activities using monthly plans
- Ensure sales activities follow PMI NCA code of practice and local regulations
- Evaluate team performance using KPI
- Manage store team recruitment
- Manage work schedule and team hours
- Monitor weekly activity rotation
- Organize and verify inventory regularly
- Plan training and development sessions
- Provide regular feedback and on the job coaching
- Report store NPS weekly and monthly
- Return defective devices to correct location
- Run daily meetings to assign roles and zones
- Schedule monthly one on one meetings
- Set daily priorities
- Split store opening and closing tasks
- Supervise sales consultant activities and identify improvement areas
- Verify quality of delivered goods
- Verify store cleanliness daily
Perks/Benefits
- Customer Satisfaction Focused Culture
- Innovation-focused environment
- Leadership development
- Personalized training
- Professional development opportunities
Skills/Tech-stack
Coaching | Customer Service | Inventory Management | KPI Tracking | NPS Reporting | Performance Management | Recruiting | Sales | Team Management
Education
N/A
Roles
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