Junior Technical Support Engineer
Tasks
- Acts as liaison between technical and business stakeholders
- Leverages AI tools to enhance productivity and automate documentation
- Monitor system alerts and contact center platforms
- Tracks performance metrics and prepares incident reports
- Triages incidents and manages resolution
Perks/Benefits
- Certification programs
- Global projects
- Health insurance
- Inclusive environment
- Internship opportunities
- Language courses
- Mentorship
- Relocation support
- Remote work
Skills/Tech-stack
AI tools | Communication | Dynatrace | Genesys Engage | Incident Management | Network Monitoring | ServiceNow | Splunk | Vendor Coordination
Education
N/A
Related jobs
-
AES - Application Modernization - Advanced Skills - Cloud INR 2486K-4144KAlerting | Automation | Cause analysis | Distributed Systems | GCPSenior-level Full TimeBengaluru East, Karnataka, India20h ago
-
Sr. Engineer - Identity and Access Management INR 2092K-3200KAccess Certification | Access Control | Access Management | Active Directory | Advanced Identity CloudHybrid workSenior-level Full TimeGurgaon, HR, IN1d ago
-
Network Engineer (Routing, Switching & & Firewalls) INR 500K-800KCisco | F5 | Firewalls | Juniper | Load Balancing24x7 operations experience | Rotational shiftsSenior-level Full TimeIND PUNE FL7, India1d ago
-
Application Monitoring | Automation | DNS | FTP | HTTP24x7 rotating shifts | Professional developmentMid-level Full TimeIND PUNE FL7, India1d ago
-
Senior Privileged Access Management (PAM) Engineer INR 3200K-4500KAWS Secrets | AWS Secrets Manager | Access Management | Active Directory | Audit TrailSenior-level Full TimePune, India1d ago
-
Senior BizOps Engineer INR 2156K-2405KAutomation | CI/CD | Certificate management | Chef | DevOps24/7 on-call support | Weekend on-call supportSenior-level Full TimePune, India1d ago
-
Senior BizOps Engineer-1 INR 2030K-2405KAlgorithms | Automation | CI/CD | Capacity Planning | Data StructuresSenior-level Full TimePune, India1d ago
-
Cloud Operations Engineer (5-7yrs) INR 1971K-3200KAKS | AWS Direct Connect | AWS IAM | Amazon Web Services | Application GatewayFlexi-leave | Inclusive culture | Medical insurance coverage for extended family members | Performance bonusSenior-level Full TimeBangalore, India Office1d ago
-
Principal Software Engineer INR 2250K-2500KAWS | Azure | Design Patterns | Development Lifecycle | DockerContinuing education program | Continuous learning | Family-friendly perks | Flexible time off | Health care coverageSenior-level Full TimeIN - NOIDA CANDOR TECHSPACE SECTOR …1d ago
-
Senior IT Systems Engineer INR 2500K-3487KAHV | Active Directory | CentOS | Change Management | Enterprise LinuxAfter-hours support | Certification support | Hybrid on site attendance | On-call coverage | Shift workSenior-level Full TimeHinjewadi, Pune, India1d ago
-
IN_Senior Associate_IDAM_Digital Integration_Advisory_Bangalore INR 2092K-3200KACIS | ADFS | Access Management | Active Directory | Directory ServerFlexibility programmes | Inclusive benefits | Mentorship | Wellbeing supportSenior-level Full TimeBengaluru Millenia, India1d ago
-
System Engineer INR 960K-1200KCisco Meraki | Cisco Nexus | Firewalls | High Availability | ITILOn-call support | On-site work schedule | SLA based operationsMid-level Full TimeBengaluru1d ago
-
AWS | Azure | Cloud Security | Cloud platform | Cloud security monitoringBereavement leave | Education assistance | Employee assistance program | Health insurance coverage | Hybrid workingMid-level Full TimeBANGALORE METROPOLITAN AREA, KARNATAKA, India1d ago
-
AWS Backup Specialist INR 2125K-2500KAWS | AWS CloudFormation | Amazon CloudWatch | Amazon ECS | Amazon EKSSenior-level Full TimeIN-TN-Chennai1d ago
-
Cloud DevOps-Operations Support-Azure INR 1500K-2000KAuto Scaling | Availability Groups | Azure | Azure DevOps | CI/CDTeamwork and communication support | Technical escalation support | Work in shiftsMid-level Full TimePune, Maharashtra, India1d ago
-
Product Support Engineer III - DLP INR 3200K-4500KAWS | Azure | CASB | Cause analysis | Cloud Access Security BrokerEducation reimbursement | Health plans | Hybrid work | Parental leave | Retirement optionsSenior-level Full TimeBangalore, IND1d ago
-
Senior DevOps Engineer INR 2829K-3500KAWS | Ansible | Azure | CI/CD | DockerEqual employment opportunity | Health insurance | Life insurance | Personal accident insuranceSenior-level Full TimePune, Maharashtra, India (Hybrid) R1d ago
-
3rd Line Security Engineer INR 1200K-1600KApplication Firewall | BeyondTrust | Cause analysis | Change Management | Cisco FirepowerMid-level Full Time25A DLF City Phase-III,, Gurugram, India2d ago
-
Mid-level Full TimeIND Bangalore C 701, India2d ago
-
Mid-level Full TimeIND Bangalore C 701, India2d ago
-
Site Reliability Engineer INR 2156K-2647KAWS | Ansible | Bash | CI/CD | ChefCareer growth opportunities | Health care benefits | Hybrid work environment | Learning platform | Paid time offSenior-level Full TimeIND-Pune-Equifax Analytics-PTEC, India2d ago
-
IN_Senior Associate_IDAM_Digital Integration_Advisory_Kolkata INR 1900K-2647KADFS | Active Directory | Command Line | Command-line Tools | Enterprise editionFlexibility programmes | Inclusive benefits | Mentorship | Wellbeing supportSenior-level Full TimeKolkata Y-14, India2d ago
-
Senior Information Security Engineer INR 600K-800KAccess Management | Authentication | Business Continuity | Cryptography | DB2Senior-level Full Time110382-IND-HYDERABAD-INTL HYD WF CENTRE BLK 1B …2d ago
-
Senior Network Engineer INR 500K-800KAccess Points | Amazon Web Services | Aruba switches | Azure | Catalyst switchesOn-call availabilitySenior-level Full TimeBangalore - RGA Tech Park, India2d ago
-
Intern/Student Tech INR 400K-500KCI/CD | Code review | Dashboard Development | Data Analysis | Data VisualizationEntry-level Full Time InternshipBangalore - RGA Tech Park, India2d ago