Helpdesk Technician
USA, VA, Arlington (Pentagon Army Navy Dr & Fern St), United States
USD 62K-141K Entry-level Full Time
Tasks
- Author and maintain technical documentation
- Collaborate on problem solving and implementation
- Guide lower-level Technicians
- Install and configure workstation hardware
- Install and configure workstation software
- Maintain workstation configuration baseline
- Monitor and prioritize support requests
- Provide user support
- Resolve incident tickets
- Troubleshoot hardware issues
- Troubleshoot software issues
Perks/Benefits
Skills/Tech-stack
Active Directory | Networking | Ticketing | Troubleshooting | Unix | Virtualization | Windows
Education
Roles
Helpdesk Technician | IT | IT Support | IT Support Specialist | Specialist | Support Specialist | Technician
Regions
Countries
States
Cities
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