L2 Network Engineer
Johannesburg, GP, South Africa
A ZAR 360K-420K (estimate) Senior-level Full Time
Tasks
- Adhere to service management processes
- Administer third party datacenter solutions
- Analyze network performance issues
- Collaborate with IT teams on projects
- Conduct performance analyses
- Coordinate support with service providers
- Engage with vendors and service providers
- Implement security protocols
- Maintain SOPs
- Maintain asset tracking records
- Maintain monthly network reports
- Maintain network infrastructure
- Maintain network security
- Maintain technical documentation and procedures
- Maintain technical drawings
- Manage incidents, problems, changes, and service requests
- Manage network backups
- Monitor for network threats
- Monitor network performance
- Optimize network availability
- Participate in infrastructure projects
- Perform end user onboarding and offboarding
- Perform patching updating and upgrades
- Provide standby callout afterhours support
- Provide technical support and troubleshooting
- Train end users on IT resources
- Travel for incidents deployments and projects
Perks/Benefits
- N/A
Skills/Tech-stack
Backup Management | Change Management | Cloud Computing | IPSec | ITIL | ITSM | Incident Management | Jira | Network Security | Network design | Problem Management | SNMP | Service Management | TCPIP | Virtualization
Education
Roles
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