Technical Support Engineer I
NIS Belfast, United Kingdom
GBP 36K-40K (estimate) Mid-level Full Time
Tasks
- Analyze large log files
- Collaborate with engineering and product teams to resolve customer issues
- Identify defects or false-positive alerts
- Provide clear communication to technical and non technical audiences
- Support vulnerability scanning infrastructure setup and troubleshooting
- Troubleshoot complex issues for customers via email and video conferencing
- Troubleshoot network investigations and support resolution
Perks/Benefits
- N/A
Skills/Tech-stack
Linux | Log Analysis | MacOS | Networking | Regular Expressions | Troubleshooting | Vulnerability Management | Windows
Education
N/A
Regions
Countries
States
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