IT Support Technician (1st/2nd Line)

GBP 28K-34K (estimate) Mid-level Full Time Found 3d ago

Tasks

• Administer user accounts in hybrid cloud environment
• Handle network port patching and security issues
• Manage backup solutions
• Onboard and offboard users
• Perform basic Exchange Online administration
• Provide 1st and 2nd line support for Windows 11 users
• Set up, configure, and decommission IT assets
• Support CRM platform (Pipedrive)
• Troubleshoot 3CX VoIP system
• Troubleshoot Microsoft 365 applications

Perks/Benefits

• Career development
• Training

Skills/Tech-stack

Active Directory | Android | Backup Management | CRM Support | Communication | Customer support | Microsoft 365 | Network Troubleshooting | Port patching | Problem Solving | Teamwork | VoIP troubleshooting | Windows 11