Lead IT Systems Analyst
Tasks
- Administer Microsoft 365 governance licensing and configuration
- Contribute to IT roadmap planning and scaling
- Define and enforce technical standards for resolution documentation knowledge transfer
- Diagnose and resolve advanced endpoint issues
- Drive software deployment OS update cadence patch management
- Drive user access reviews onboarding offboarding and de provisioning
- Execute SOC 2 Type 2 endpoint security evidence collection and audit readiness
- Implement automation using PowerShell Python or Bash
- Lead IT projects and platform evaluations
- Lead user lifecycle management in Microsoft Entra ID
- Maintain IT runbooks SOPs and knowledge base
- Mentor and upskill IT support team
- Monitor system performance alerts and reporting dashboards
- Own endpoint security standards disk encryption EDR Conditional Access and hardware authentication
- Own hardware procurement standards asset tracking and equipment lifecycle
- Review and close escalated tickets
- Serve as primary escalation point for complex issues
Perks/Benefits
- Flexible work schedule
- Remote-first work environment
- Retirement plan match
- Stock options
- Unlimited PTO
- Work/life balance focus
Skills/Tech-stack
Azure AD | Bash | Conditional Access | DHCP | DNS | Disk encryption | EDR | Entra ID | Firewall | ITIL v4 | ITSM | Intune | Jamf Pro | Jira Service | Jira Service Management | MDM | MacOS | Microsoft 365 | Microsoft Entra | Microsoft Entra ID | NinjaOne | Powershell | Python | RMM | SOC 2 | Service Management | ServiceNow | VPN | Windows | Yubikey
Education
Associate Degree | Bachelor of Arts | Bachelor of Engineering | Bachelor of Science
Roles
Analyst | IT | IT Systems Analyst | Lead | Lead IT Systems Analyst | Systems Analyst
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