Lead Specialist, Group Digital Workplace
Tasks
- Administer Windows 10
- Administer Windows 11
- Apply security patches
- Build digital workplace solutions
- Conduct security reviews with IT security teams
- Continuously improve digital workplace platforms
- Coordinate global rollout technical designs
- Create post-incident reports
- Create technical documentation
- Design digital workplace platforms
- Enforce platform security standards
- Ensure SLA compliance
- Ensure operational KPI achievement
- Handle security incidents
- Harden Windows endpoints
- Identify automation opportunities
- Lead technical delivery for workplace initiatives
- Maintain runbooks
- Operate digital workplace services
- Participate in on-call rotations
- Perform root cause analysis
- Provide technical mentoring
- Serve as subject matter expert for Microsoft 365 services
- Serve as subject matter expert for endpoint detection and response
- Serve as subject matter expert for identity and access management
- Serve as subject matter expert for identity governance and administration
- Serve as subject matter expert for unified endpoint management
- Serve as subject matter expert for virtual desktop infrastructure
- Transfer knowledge to team members
- Troubleshoot complex platform issues
Perks/Benefits
Skills/Tech-stack
Active Directory | Automation | Cause analysis | Endpoint hardening | Entra ID | Exchange Online | Identity governance | Incident Response | Microsoft Defender | Microsoft Intune | Microsoft Teams | Okta | OneDrive | Root Cause Analysis | Root cause | SLA management | SailPoint | Saviynt | Security incident | Security incident response | SharePoint Online | Windows 10 | Windows 11 | Windows 365
Education
N/A
Roles
Digital Workplace Engineer | Engineer | Lead | Lead Specialist | Specialist | Workplace Engineer
Regions
Countries
States
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