Level 3 Support Engineer (Senior/Lead)
Tasks
- Collaborate with teams
- Configure ICT systems
- Develop training materials
- Document processes
- Escalate issues
- Improve system efficiencies
- Maintain vendor relationships
- Manage tickets
- Monitor system performance
- Provide technical support
- Research new products
- Set up deployments
- Troubleshoot complex issues
Perks/Benefits
- N/A
Skills/Tech-stack
Automation | Cloud Computing | Firewall | Microsoft Security | Microsoft security suite | Networking | Powershell | Security | Security Suite | Support Tools | Troubleshooting | Vetting vendors | Virtualization | Windows OS | Windows server
Education
Roles
Regions
Countries
States
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