IT Technician Helpdesk

EUR 34K-41K (estimate) Mid-level Full Time Found 9d ago

Tasks

• Assist with account and workstation setup
• Assist with setup and configuration of hardware and software
• Collaborate to resolve complex issues
• Develop and update technical documentation
• Document and track issues
• Maintain high customer service standards
• Manage IT stock and perform stock count
• Participate in IT projects
• Perform related duties as assigned
• Provide first-level technical support
• Train and support employees on IT systems
• Troubleshoot technical problems

Perks/Benefits

• Career development
• Flexible work
• Global culture perks
• Health coverage
• Paid time off
• Retirement plans

Skills/Tech-stack

Active Directory | Communication | Customer Service | Defender | Documentation | Exchange | Firewall | Global Protect | Intune | JAMF connect | Jamf | Linux OS | M365 administrator | MacOS | Microsoft EntraID | OneDrive | Organizational skills | Outlook | Problem Solving | SharePoint | Teams | Teamwork | Technical Support | Time management | Trellix | Troubleshooting | VPN | Windows 10 | Windows 11