Managed Service Administrator (m/w/d)
Karlsruhe, DE, Remote, Germany, Nordwalde, DE, Wetter (Ruhr), DE, Lauf a. d. Pegnitz, DE
R
EUR 55K-80K (estimate) Mid-level Full Time
Tasks
- Analyze and resolve incidents in second level and third level support
- Automate provisioning and patching
- Collaborate on infrastructure escalations with hosting partners
- Create and maintain technical documentation and runbooks
- Develop deployment pipelines
- Ensure data protection and GDPR compliance
- Harden operating systems services and middleware
- Implement security, backup, and recovery strategies
- Manage updates hotfixes and patches
- Monitor and optimize platform performance
- Operate managed service infrastructure
- Set up and scale customer environments
- Troubleshoot application and infrastructure issues
Perks/Benefits
- Bike leasing
- Career paths
- Company events
- Employee referral bonus
- English courses
- Flexible work model
- Home office
- Public transport subsidy
- Tax-free benefits
- Training budget
- Workation
- Workplace glasses
Skills/Tech-stack
Active Directory | Ansible | Backup and Recovery | Citrix | Desktop Services | File Services | Firewall | GDPR | Group Policy | Load Balancing | Monitoring | OpenStack | PRTG | Powershell | Prometheus | Remote Desktop | Remote Desktop Services | VLAN | VMware vSphere | VPN | Windows server | Zabbix
Education
N/A
Regions
Countries
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