Manager, Customer Success APAC

Remote R

USD 100K-150K (estimate) Mid-level Full Time

@ S...

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Found 1d ago

Tasks

Advocate cybersecurity trends and third party risk management practices
Build scalable customer success playbooks for improving customer experience
Define and track KPIs for retention expansion and health scores
Lead high stakes customer meetings with executive presence
Manage day to day guidance for Customer Success team
Partner with Sales Product and Engineering to align customer needs
Recruit onboard and coach Customer Success Managers
Serve as escalation point for critical customer issues

Perks/Benefits

Skills/Tech-stack

Education

N/A

Roles

Customer Success Manager | Customer Success Team Manager | Manager | Success Manager | Team Manager

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