Manager, Customer Success APAC
Tasks
- Advocate for cybersecurity trends and best practices
- Collaborate with Sales, Product, and Engineering
- Define and track KPIs
- Identify and develop process improvements
- Lead and develop customer success team
- Serve as escalation point for critical issues
Perks/Benefits
- Health benefits
- Parental leave
- Performance incentives
- Stock options
- Tuition reimbursement
- Unlimited PTO
Skills/Tech-stack
CRM Salesforce | CRM Salesforce Gainsight | Customer Success | Cybersecurity | Data Analysis | Leadership | Risk Management | Stakeholder management
Education
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