Manager Enterprise Operations
Tasks
- Automate runbooks and SOPs
- Conduct blameless root cause analysis
- Drive reliability improvements through automation
- Drive single pane of glass visibility
- Ensure CI CD pipeline governance
- Establish observability standards and tools
- Establish service health KPIs
- Govern incident problem and change management
- Implement alert rationalization
- Implement infrastructure-as-code
- Implement monitoring, alerting, and observability frameworks
- Improve MTTR change failure rate and deployment frequency
- Lead SRE practices
- Lead major incident management
- Manage 24x7 enterprise operations support model
- Mentor SRE and enterprise ops engineers
- Oversee operations across AWS Azure PCF and Kubernetes
- Own platform availability and performance
- Partner on operational compliance
- Provide executive reporting on reliability and operational risk
- Support vulnerability management and patch governance
Perks/Benefits
Skills/Tech-stack
AWS | Alerting | Ansible | Automation | Azure | Azure DevOps | Bash | CI/CD | Cause analysis | Change Management | Container Orchestration | Distributed Systems | Dynatrace | Error budget | GitHub Actions | Grafana | ITIL | Incident Management | Infrastructure as Code | Jenkins | Kubernetes | MTTR | Monitoring | Observability | PCF | Patch Management | Prometheus | Python | Reliability Engineering | Root Cause Analysis | Root cause | SLI | SLO | Security Compliance | Site Reliability | Site Reliability Engineering | Splunk | Terraform | Vulnerability Management | “as-code”
Education
N/A
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