Manager, IT Service Desk, East Coast
Tasks
- Coordinate IT strategies
- Develop IT policies
- Ensure IT system security
- Generate operational reports
- Manage IT team
- Monitor IT performance
- Oversee IT operations
- Resolve escalated IT issues
- Support after-hours system issues
Perks/Benefits
- Commuter benefits
- Family planning support
- Healthcare benefits
- Mental health resources
- Paid time off
- Professional development
- Relocation assistance
- Retirement plan
Skills/Tech-stack
Cloud services | Customer Service | Data Security | Hardware Support | Hardware/software | IT project management | Network Management | Problem Solving | Project Management | Software support | Strategic Planning | Team leadership | VTC hardware | VTC hardware software
Education
Roles
IT | IT Manager | Manager
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