Monitoring and Support Engineer
Katowice, Silesian Voivodeship, Poland
PLN 240K-360K (estimate) Senior-level Full Time
Tasks
- Communicate with customers
- Create documentation
- Document incidents and alerts
- Escalate incidents
- Implement best practices
- Improve processes
- Monitor IT infrastructure
- Participate in problem management
- Report monitored data
- Respond to incidents
- Restore services
- Troubleshoot infrastructure issues
Perks/Benefits
- Cafeteria system
- EAP system
- Flexible work arrangement
- Global exposure
- Leisure zones
- Private medical care
Skills/Tech-stack
Active Directory | Azure | Cisco CCNA | CompTIA Network+ | Exchange | Google Cloud | IT Infrastructure | Incident Management | LibreNMS | Linux | Meraki | Network Monitoring | Networking | Observium | PRTG | Troubleshooting | Windows | Zabbix
Education
N/A
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