IT Operations Engineer (Application Support) - AI & Data Technology
Tasks
- Automate operational tasks using scripting
- Collaborate with engineering teams to improve platform resilience and scalability
- Conduct post-incident root cause analysis
- Enhance observability, alerting, and runbooks
- Lead incident triage and resolution
- Monitor AI and Data platform health
- Provide user support for AI tools and Data platforms
- Support platform deployments, configuration, and upgrades
- Troubleshoot across applications, data, and system layers
Perks/Benefits
- Healthcare benefits
- Maternity and adoption leave
- Mental wellness programs
- Paternity and family care leave
- Transportation support
- Tuition assistance
Skills/Tech-stack
.NET | AI/ML | AI/ML Platform | AI/ML platform support | API | AWS | Alerting | Automation | Azure | Databricks | Distributed Services | Incident Management | ML platform support | Monitoring | Platform Support | Python | SQL | SQL Server | Troubleshooting | Windows
Education
Bachelor's in Computer Science | Engineering | Mathematics | Physics
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