Network Security Engineer llI
Bengaluru, Karnataka, India
INR 1244K-5000K (estimate) Senior-level Full Time
Tasks
- Collaborate with development sales quality assurance and marketing
- Configure and troubleshoot customer networks
- Diagnose and escalate escalated network issues
- Document issues and solutions
- Follow up escalations for closure
- Handle support cases and drive timely resolution
- Implement network upgrades
- Mentor L1 engineers and provide technical training
- Monitor network health and assist L1 team
- Perform fault isolation and root cause analysis
- Perform shift handover
- Provide on-call support
- Provide pre-and post-sales technical support
- Publish technical support bulletins in knowledge base
- Reproduce customer issues and qualify critical issues
- Review user documentation for training and technical materials
Perks/Benefits
Skills/Tech-stack
ARP | AWS | Azure | BGP | Check Point | Cisco | Cisco AnyConnect | DHCP | DNS | Fortinet | GRE | IPSec | Juniper | Linux | NAT | OSPF | Palo Alto | Prisma Cloud | Pulse Secure | RADIUS | Remote Access | Remote Access VPN | SSL-VPN | STP | TACACS | TCPIP | VLAN | Windows | Zscaler
Education
Bachelor of Arts | Bachelor of Engineering | Bachelor of Science | Master of Science
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