NOC Engineer
Tasks
- Coordinate with cloud operations teams
- Document incidents and operational activities
- Escalate incidents to engineering teams
- Identify operational security events
- Improve monitoring tools and incident response processes
- Manage support requests
- Monitor SaaS environment health
- Perform incident triage
- Respond to alerts and incidents
- Troubleshoot Level 1 SaaS issues
Perks/Benefits
Skills/Tech-stack
API troubleshooting | AWS | Alert response | Application Monitoring | Azure | Bash | CI/CD | DB fundamentals | Datadog | DevOps | ELK Stack | Google Cloud | Grafana | Incident Triage | Kubernetes | Linux | Log review | Nagios | Networking | New Relic | Perl | Postman | Python | SQL | Scripting
Education
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