Operations Administrator
1, BRIGADE TECH GARDENS, KUNDALAHALLI, BROOKEFIELDS GREEN AVENUE, KUNDALAHALLI, ITPL MAIN RD, PHASE 2, BROOKEFIELD, BENGALURU, 560037, BANGALORE, IN, India
INR 1000K-1330K (estimate) Mid-level Full Time
Tasks
- Communicate downtimes
- Communicate system prerequisites
- Coordinate extended support
- Develop support processes
- Handle infrastructure topics
- Lead support standups
- Maintain operations manual
- Make changes to user data
- Manage support tickets
- Monitor infrastructure
- Participate in support meetings
- Support testing and documentation
- Track tickets according to SLA
Perks/Benefits
- N/A
Skills/Tech-stack
Business Prioritization | Communication | Customer Service | Fluent English | Independence | Problem Solving | Responsibility | Teamwork
Education
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