Operations Analyst
United States; Remote (EST or CST preferred)
R
USD 80K-100K (estimate) Mid-level Full Time
Tasks
- Collect end customer requirements
- Draft level of effort estimates
- Field questions on service methodology
- Implement new processes and procedures
- Partner with sales and cross functional teams to gather customer requirements
- Provide feedback on deployment strategy
- Recommend service SKUs
- Review MSAs T and Cs RFPs on behalf of professional services
- Review delivery services data to improve sales workflows and scoping processes
- Support RFP/RFI responses
Perks/Benefits
- Competitive time off
- Cross-functional meetings
- Employee development programs
- Global volunteer day
- Mindfulness app membership
- Nonprofit matching
- Paid parental leave
- Volunteer days off
- Wellbeing resources
- Wellness allowance
Skills/Tech-stack
Communication | Data Analysis | Data Interpretation | Process Improvement | RFI | RFP | Requirements Gathering | Sales Enablement | Time management
Education
Bachelor of Arts | Bachelor of Engineering | Bachelor of Science
Roles
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