Operations Reliability Engineer – IAM
Tasks
- Analyze IAM logs events and telemetry for root cause
- Collaborate with cross functional IT teams for incident resolution
- Conduct post incident reviews with timelines and insights
- Correlate IAM events with cloud SaaS endpoint and network dependencies
- Ensure accuracy of identity event data and service mappings
- Maintain IAM dashboards and alerts for user impacting issue detection
- Monitor observability AIOps and event management platforms
- Participate in onboarding readiness for new applications and platform changes
- Perform incident triage and event correlation
- Reduce alert noise by tuning detection rules and thresholds
- Resolve IAM incidents through troubleshooting and remediation
- Troubleshoot access lifecycle workflows when automation is unavailable
- Troubleshoot authentication and authorization incidents
- Troubleshoot certificate trust and integration issues
- Validate Joiner Mover Leaver provisioning and deprovisioning flows
- Validate automated remediation workflows
Perks/Benefits
Skills/Tech-stack
AIOps | Access Management | Active Directory | Authentication | Authorization | Deprovisioning | Directory Services | Entra ID | Event Correlation | Identity Lifecycle Management | Identity and Access Management | Identity and access | Identity lifecycle | Incident Management | Lifecycle Management | Microsoft Entra | Microsoft Entra ID | Observability | Okta | Powershell | REST APIs | Single Sign-On | User Provisioning
Education
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