Technical Support Engineer

Pune, India

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INR 1100K-1500K (estimate) Mid-level Full Time Found 17d ago

Tasks

Assist customers via phone, email, and MS Teams
Build knowledge in cybersecurity and network protocols
Coordinate with engineering and QA teams
Develop skills in enterprise networking and system administration
Maintain customer satisfaction
Support cloud security and vulnerability management
Troubleshoot SaaS platform problems
Troubleshoot security application issues
Work in rotational shifts

Perks/Benefits

Skills/Tech-stack

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Technical Support Engineer

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