Technical Support Engineering - MS Purview - Open for B'lore / Hyd and Noida
Tasks
- Collaborate across teams
- Communicate effectively
- Develop technical and professional skills
- Document technical processes
- Identify product defects and escalate
- Improve product and process
- Investigate and resolve customer technical issues
- Manage multiple responsibilities under pressure
- Provide excellent customer service
- Share knowledge in communities
- Support Microsoft security and compliance products
- Support enterprise cloud environments
Perks/Benefits
Skills/Tech-stack
Active Directory | Audit Logs | Azure Active Directory | Azure Information Protection | Cloud Security | Collaboration | Communication | Crisis management | Cross-Group Coordination | Customer support | Email Hygiene | Empathy | Information Protection | Microsoft Purview | Organization | Policy Management | Problem Solving | Security support | Technical Proficiency | Technical documentation | Troubleshooting tools
Education
N/A
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