Principal Engineer, Center of Excellence

USD 147K-210K Senior-level Full Time Found 9d ago

Tasks

• Advise leadership on strategy and customer insights
• Collaborate with cross-functional teams
• Deliver technical training and mentor SMEs
• Develop processes and features to improve troubleshooting
• Develop training materials
• Identify supportability gaps and develop tools
• Own technical leadership for customer teams
• Set strategy for customer voice feedback

Perks/Benefits

• Comprehensive health plans
• Education reimbursement
• In-office perks
• Parental leave
• Retirement options
• Time off plans

Skills/Tech-stack

Cloud Connector | Cloud Connector Technologies | Cloud Security | Connector Technologies | Cross-Functional Collaboration | Cross-functional | Functional collaboration | Networking | Performance Management | Process Development | Product Feedback | SD-WAN | Technical Training | Troubleshooting tools