Principal Systems Administrator – Global Helpdesk Sys Adm (26-147)

COSC04GC, United States

USD 94K-141K Senior-level Full Time

@ N...

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Found 1mo ago

Tasks

Collaborate on Active Directory account updates and patching processes
Create domain accounts and manage security group access
Install and troubleshoot Windows and Linux applications
Maintain service request records in ticketing system
Monitor helpdesk phone lines and chat
Perform user password resets
Route tickets to appropriate support teams
Support enterprise helpdesk users in person and remotely
Troubleshoot VDI thin clients
Write and edit SOP and technical documentation

Perks/Benefits

Skills/Tech-stack

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Principal Systems Administrator – Global Helpdesk Sys Adm (26-147)

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