Principal Technical Support Engineer
Flex - Bengaluru, India
INR 500K-800K (estimate) Senior-level Full Time Found 10d ago
Tasks
- Create knowledge base articles
- Engage product team for resolution
- Participate in technical trainings
- Provide remote customer support
- Replicate customer issues
- Respond to customer queries
- Take ownership of escalations
- Troubleshoot technical issues
Perks/Benefits
- N/A
Skills/Tech-stack
DNS | Data Privacy | Fiddler | Firewall | HTTP | Internet technologies | Linux | Mail infrastructure | Microsoft SQL | Networking | Postfix | Routing | SQL | TCP/IP | Troubleshooting tools | Windows AD | Wireshark
Education
N/A
Language: en |
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