Principal Technology Consultant - IRM & SecOps

Tasks

• Act as technical lead
• Advise on platform capabilities
• Configure ServiceNow platform based on best practices
• Coordinate with developers on integrations
• Design and deliver technical solutions
• Develop user-specific solutions
• Draft user stories and train customers
• Guide documentation processes
• Lead customer workshops and assess processes
• Oversee and test partner and customer code
• Provide product feedback

Perks/Benefits

• Flexible work arrangements
• Inclusive culture
• Remote work
• Training opportunities

Skills/Tech-stack

Customer Engagement | IRM | Platform integration | SecOps | ServiceNow | Story writing | Technical Architecture | Testing | User Story | User Story Writing | Workflow | Workshop facilitation