Product Support Engineer III
Tasks
- Document incident resolutions in support database
- Interface with Engineering for testing and troubleshooting
- Provide input on product and code changes
- Provide technical support consultation for security network issues
- Reproduce customer issues for verification
Perks/Benefits
Skills/Tech-stack
Active Directory | DNS | FTP | Firewall | FreeBSD | HTTP | IDS/IPS | IPSec | LDAP | Linux | MTR | Perl | Ping | Python | SMTP | SSL/TLS | Scripting | Shell | TCPDump | Traceroute | Unix | VPN | Wireshark
Education
N/A
Roles
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