Product Support Engineer
Johnson Controls India COEE1
INR 200K-350K (estimate) Mid-level Full Time
Tasks
- Assist field engineers with technical issues
- Assist with technical service tasks
- Assist with training material preparation
- Contribute to training courseware design
- Document technical issues
- Enter problems into databases and CRM
- Follow safety and quality procedures
- Participate in technical training and development
- Perform remote and onsite commissioning and fault finding
- Prepare handover reports after services
- Provide technical support to customers
- Support support phone calls emails remote sessions
Perks/Benefits
Skills/Tech-stack
CRM | Communication | Customer support | Database Management | Electronics | English | Ethernet | Hardware Support | Linux | Networking | PCB Technology | Problem Solving | RF technology | Remote Support | Remote tools | SQL Server | Safety Procedures | TCP/IP | Teamwork | Troubleshooting | Windows
Education
Roles
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