Product Support Engineer
Tasks
- Diagnose and resolve technical issues
- Document work in ticketing system
- Install and upgrade software
- Manage escalations and customer relations
- Respond to customer tickets
- Troubleshoot hardware and network issues
Perks/Benefits
Skills/Tech-stack
APIs | Cloud Platforms | Customer communication | Hardware Troubleshooting | Networking | Operating Systems | Remote Support | Software Troubleshooting | Ticket management | Web Services
Education
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