Product Support Specialist - Database Spcecialist
Tasks
- Act as technical owner for software, databases, infrastructure, networking
- Collaborate on troubleshooting field service trends
- Contribute to technical forums
- Develop and deliver training
- Ensure quality and service improvement
- Lead incident management activities
- Participate in new product introduction
- Participate in phone support
- Provide incident and escalation support
- Support knowledge management
Perks/Benefits
Skills/Tech-stack
Azure | Citrix | CloudPlatforms | Collaboration | Communication | ContinuousLearning | DatabaseSupport | EscalationSupport | HyperConvergedPlatforms | ITInfrastructure | IncidentManagement | Kubernetes | Linux | Networking | Parallels | SQLServer | Troubleshooting | VMware | Virtualization | WindowsServer
Education
Bachelor’s in InformationTechnology | ComputerScience | Engineering | Master's
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