Product Support Specialist - Database Spcecialist
Tasks
- Collaborate on troubleshooting trends
- Develop and deliver training
- Engage in global information exchange
- Ensure quality process adherence
- Lead major incident management
- Participate in new product introduction
- Participate in phone support
- Provide incident and escalation support
- Support and expand knowledge base
Perks/Benefits
Skills/Tech-stack
Azure | Citrix | Client-Server | Client/Server software | Cloud Platforms | Communication skills | Continuous Learning | Databases | Hyper-Converged | Hyper-converged platforms | Kubernetes | Linux | Microsoft SQL | Microsoft SQL Server | Networking | Parallels | SQL Server | Server software | Team Collaboration | Troubleshooting | VMware | Windows server
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